Ko 10 believes that transparency and trustworthiness are the foundation of a strong privacy policy.
All your data on the ko 10 platform is protected with 256-bit SSL encryption — from transactions to personal details, everything is encrypted.
Ko 10 never sells your personal data to third parties. Your privacy matters more to us than business.
Ko 10 is always transparent about what data is used and for what purpose. Nothing is hidden — everything is covered in this Privacy Policy.
Ko 10 employs advanced cybersecurity measures to protect your data, with 24/7 monitoring in place to prevent unauthorized access.
At ko 10, you can view, correct, or request deletion of your data at any time. Your data belongs to you.
Ko 10 does not collect any additional information without your consent. Separate consent is obtained for marketing communications.
Ko 10 (ko10.bet) is a trusted online gaming and betting platform in Bangladesh. We believe that protecting your personal data is a fundamental right. This Privacy Policy explains what information ko 10 collects, how it is used, and how it is kept secure.
This Privacy Policy applies to the ko 10 website (ko10.bet), mobile app, and all associated services. By using the ko 10 platform, you are deemed to have accepted this Privacy Policy.
Please note: This Privacy Policy governs ko 10's Terms & Conditionsshould be read together. Both documents combined give you a complete understanding of your relationship with ko 10.
Ko 10 follows a minimal data collection policy at all times — we only collect information that is necessary to deliver the best gaming experience and meet our legal obligations.
Ko 10 collects various types of information through a number of methods. Full details are provided below:
Information you provide directly:
- At Registration: Full name, email address, mobile number, date of birth, residential address.
- For KYC Verification: National ID (NID) or passport details, selfie photo.
- At the time of payment: bKash/Nagad/Rocket number or crypto wallet address.
- When you contact Support: Chat messages, complaint and request details.
Automatically collected information:
| Data Type | Example | Purpose |
|---|---|---|
| Device Information | Device type, OS, browser | Platform Optimisation |
| IP Address | Location Data (Approximate) | Security & Fraud Prevention |
| Gaming Activity | Betting history, wins/losses, preferred games | Personalised Experience |
| Transaction Logs | Deposit/Withdrawal Records | Financial Security & Audits |
| Cookie Data | Session tokens, preference settings | Seamless User Experience |
Ko 10 never collects your bank account password, PIN, or full card number. If anyone asks for this information, be alert.
Ko 10 uses your data only for specific, legitimate purposes. We never use your information unnecessarily.
Primary purposes of use:
- Account Management: Creating, managing, and keeping your ko 10 account secure.
- Identity Verification (KYC): Meeting legal obligations and preventing access by minors.
- Payment Processing: Processing deposits and withdrawals securely.
- Customer Support: Providing prompt resolution of your questions, complaints, and issues.
- Security & Fraud Prevention: Detecting and preventing suspicious activity.
- Personalized Experience: Showing game recommendations and offers tailored to your preferences.
- Bonuses & Promotions: Applicable bonuses & Latest Promotions about it.
- Legal Compliance: Complying with directives from government or regulatory authorities.
Marketing Communications: ko 10 only sends promotional emails or SMS with your explicit consent. You can withdraw that consent at any time.
Ko 10 uses the highest industry-standard security technology to protect your data. Our servers and data centres are under round-the-clock security monitoring.
Our security measures:
- 256-bit SSL/TLS Encryption: All data transfers are encrypted.
- Firewall & DDoS Protection: Protected against server attacks.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Regular security audits: Regular audits conducted by third parties.
- Restricted Access: Only authorised ko 10 staff have access to your data.
Data Retention Period:
- Active account data: retained for as long as the account remains active.
- Transaction records: up to 5 years, as required by law.
- KYC documents: retained for up to 7 years as required by law.
- After account closure: most data is deleted within 90 days.
In the event of a data breach, ko 10 will promptly notify affected users and take all necessary measures.
Ko 10 never sells your personal data. However, in certain specific circumstances, limited information may be shared with trusted partners:
- Payment Providers: bKash, Nagad, Rocket, and others — only the information necessary to complete transactions.
- KYC Verification Services: Authorised verification agencies for identity confirmation.
- Law Enforcement: Upon a valid legal order or a legitimate request from a regulatory authority.
- Technology Service Providers: Server hosting and cloud services — on a contractual basis only.
Our Commitment: All third parties that ko 10 works with are required to comply with strict data protection agreements. Your data is safe with them.
Ko 10 never sells or rents your personal information to advertisers, marketing agencies, or any other business. That is our unwavering commitment.
The ko 10 website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Status |
|---|---|---|
| Essential Cookies | Login sessions, security tokens — essential for keeping the site running | |
| Functional Cookies | Language preferences, theme settings — for a better user experience | |
| Analytics Cookies | Most-visited pages, time spent on site — used to improve our services | |
| Marketing Cookies | Showing relevant offers — with consent only |
You can disable optional cookies from your browser settings. However, disabling essential cookies may prevent the ko 10 platform from functioning properly.
You have full control over your personal data at ko 10. Your rights are detailed below:
You may request to know what information ko 10 holds about you at any time.
You may request corrections to any inaccurate or outdated information. We will action such requests promptly.
After closing your account, you may request deletion of your data (except where required by law).
In certain circumstances, you may request that the use of your data be temporarily restricted.
You may request a download of all personal data ko 10 holds about you.
You may object to the use of your data for marketing communications and withdraw your consent at any time.
To exercise your rights: Email us at support@ko10.bet or reach us via live chat. ko 10 typically responds within 30 days.
Ko 10 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal data from minors.
Date of birth is verified at registration, and age is confirmed through the KYC process. If an underage account is identified, it is immediately closed and all collected data is deleted.
If you become aware that a minor has opened a ko 10 account, please notify us immediately at support@ko10.bet.
A message to parents — please monitor your child's internet activity and stay informed about responsible gaming. For more details, visit our Responsible Gaming View page.
The ko 10 platform may occasionally reference third-party services, such as payment gateways or game providers. These external platforms operate under their own privacy policies.
Ko 10 is not responsible for the privacy practices of third-party sites. We recommend reading their privacy policies before using any external service.
Please note: ko 10 is only responsible for pages under the ko10.bet domain. This Privacy Policy does not apply once you navigate to external sites.
Ko 10 may update this Privacy Policy from time to time. Changes may be driven by: new service launches, legal developments, or improvements to data protection practices.
For significant changes, ko 10 will notify you in advance via your registered email or a notice on the platform. Continued use of ko 10 after any changes indicates your acceptance of the updated policy.
- The date of the latest update is always displayed at the top of this page.
- To request a copy of a previous version of our policy, contact us at support@ko10.bet.
- Visit this page regularly to stay informed about any updates.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact ko 10:
- Email: support@ko10.bet
- Live Chat: Available 24/7 on the ko 10 platform
- Response Time: Typically within 24–48 hours
For answers to more general questions, visit our FAQ Page ko 10 always takes your privacy concerns with the utmost seriousness and strives to respond as promptly as possible.
Our Commitment: ko 10 is committed to protecting your privacy. Your trust is our greatest asset.